Is the item damaged or did you receive a wrong item/size? We are really sorry!
Do not return this item yet!
Fill in our contact form underneath. We will response with a suitable solution within 24 hours on working days!
We care about our products and logically do our best to deliver them in top condition. Yet it sometimes happens that an order breaks during transport or that something else happens that allows you to claim under warranty. We offer a 30-day warranty after purchasing the product. If the defect falls within the warranty, we will arrange for repair or replacement free of charge. Fill in the contact form and we will get back to you with a solution as soon as possible.
Unfortunately it can always happen that something does not go quite as planned. We recommend that you report the complaints first filling in our complaint form. If this does not lead to a suitable solution, it is possible to register your complaint through WebwinkelKeur https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. From February 15, 2016, it is also possible for consumers in the EU to register complaints through the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being solved elsewhere, you are free to file in your complaint through the European Union platform.