Below we explain step by step how to pay with a gift card:

Olivia & Kate Gift Card

1. Place all your favorite items in your shopping cart and go to 'order'.
2. Select "Discount code or gift voucher" from the payment options in the check-out and then click on "Go to payment".
3. A special window will open where you fill in the details of your gift card.
4. Is the amount of your gift card higher than your purchase? No problem! The remaining amount will remain on your card. Is your purchase amount higher? Then you can pay the remaining amount with another payment method.  '
   
   Add FASHION CHECK & VVV voucher

Paid with Olivia & Kate gift card / Fashion voucher / VVV gift card?

If you paid with FashionCheque or a VVV gift voucher, we unfortunately cannot issue a new Fashion Check or VVV voucher. You will receive a new Olivia & Kate gift card code by email within 14 days of receipt. '''

How nice that you have multiple gift cards! It is possible to use multiple gift cards in one order.

• The Olivia & Kate gift card is valid for two years from the day of purchase.
• The Olivia & Kate gift card cannot be exchanged for money.
• Are you returning an item that you (partly) paid for with your gift card? Don't worry! We will simply put that amount back on your gift card.

Good to know: You cannot return the Olivia & Kate gift card!

The gift card can be spent both in our webshop and in our store in Haarlem.

You can have this scanned in the store during checkout. The amount will then immediately be deducted from the total amount.

You can check the balance of your Olivia & Kate Gift Card here view!

You can check the balance of your Fashion cheque here view!

You can pay the balance of your VVV gift card here view!

How annoying! You can contact us by sending an email to webshop@olivia-kate.nl. Mention the discount code or gift card code that you would like to apply, we will find out for you as soon as possible why it is not working. 

Have you already activated your fashion voucher?

You can here activate your fashion voucher with your card number and activation code.

Have you already activated your Fashioncheque?

Then you may have exceeded the limit of €50. If your purchase is more than €50, you can pay the remaining amount with another payment method.

Don't know why your fashion check isn't working?

Then we recommend that you contact fashion cheque's customer service by sending an email to info@fashioncheque.nl

For extra security, a fashion check code can also be requested in addition to a card number. This code always starts with the SC code and can be found on the back of the fashion cheque.

Have you already activated your VVV gift card? 

If the VVV gift card was purchased in a store, it does not need to be activated. If the VVV gift card was purchased online and the amount on it is higher than €60, the gift card must first be activated. The email address with which the order was placed will receive an email to activate it.

Have you already activated your VVV gift card? 
Then you may have exceeded the limit of €50. If your purchase amount is higher than €50, you can pay the remaining amount with other payment methods. The remaining amount on the gift card remains on it. 

Can't quite figure it out? Then we recommend that you contact VVV gift cards by completing the contact form in the following link: https://www.vvvcadeaukaarten.nl/klantenservice

We will put the amount of your return back on your gift card.